What is a Group?
A Group is a set of users defined by rules (like Department, Location, Job Title, or custom fields) to control which employees a manager can view.
What is a Group Manager?
A Group Manager is a Manager-level user who can view and manage data for only the users in their assigned group(s).
Who can be assigned as a Group Manager?
- Only users with the Manager access level can be assigned as Group Managers.
- Admins must first update a user’s role from Employee → Manager before assigning them a group.
- Note: Downgrading user permissions from Managers is not yet available in the UI. If you need to downgrade a user, please reach out to your Skills Strategist.
How do I create a Group?
- Go to Settings → User management → Groups
- Select Create group
- Name your group
- Set membership rules (like Department, Location, Job Title, or custom fields)
- Assign group managers, then click Create Group
💡 Tip: Groups are dynamic: users move in and out automatically as metadata updates via CSV uploads or HRIS integrations.
What can a Group Manager see?
Group Managers can only access users within their assigned group(s). What managers can do inside a program depends on their Program Contributor role and whether the program is public or private.
💡To learn more about program contributors see Program Contributors FAQ
How do Group Managers and Program Contributors work together?
These roles can be used together:
If a manager is a Group Manager and has a Limited access contributor role, they will only see data for users in their group(s).
If a manager has a Full access contributor role, they can see all users enrolled in the program.
💡 Note: The Owner of a program, can see and manage all users enrolled in that program and cannot be given limited contributor permissions.