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Keep Your Accounts Secure With 2-Step Verification

Joanna Isac
  • Updated

If your account users authenticate via a password, you can set an additional layer of security by enabling 2-Step Verification (also known as Two Factor Authentication (2FA) or Multi Factor Authentication (MFA)) for their Workera accounts. 

NOTE! 2-Step Verification is only available if your company is not already using Single Sign-On (SSO). 

How 2-Step Verification Works

When you enable this option, users will be required to enter a security code, in addition to their password, when they log in to their Workera account. Workera will send a security code tothe user's phone via a text message.e

How to Enable/Disable 2-Step Verification

NOTE! Only users with the permission level of Admin can make changes to these settings.

There are currently three options available for 2-Step Verification:

  1. Not Enabled: This will disable 2-Step Verification for ALL users in your organization. 
  2. Optional:  Users can choose if they wish to enable this additional layer of security.
  3. Required: All users will be required to configure 2-Step Verification.

To enable or disable 2-Step Verification from your Workera account:

  1. From the left side menu, click Settings. 
  2. Apply the desired changes under Settings » Security » 2-Step Verification. 

 

IMPORTANT NOTES 

  • By default, this option will be set as "Not Enabled" on newly created accounts.
  • If users already use 2-Step Verification with their Workera account and you disable this feature, it will be disabled it for everyone, including those users already using it. 

Frequently Asked Questions

Which authenticator apps are supported? 

Workera's 2-Step Verification works with standard TOTP (Time-based One-Time Password) authenticator apps, including Microsoft Authenticator and Google Authenticator. 

After enabling 2-Step Verification, users will scan a QR code with their chosen app, and it will generate a 6-digit code refreshing every ~30 seconds that they enter at login.

Note: If users switch phones, they may need to re-scan the QR code from the new device. Contact Workera support to reset the setup, if needed.

 

 

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