This section is your guide to getting started with Workera's new AI-powered skills experience.
Whether you're just joining a Workera program or you're already mid-journey, this FAQ hub will help you navigate everything from logging in to understanding your assessment results.
📚 What You’ll Find Here
This section is divided into smaller, focused areas to make it easy to find what you need:
Welcome to Workera Programs – Start Here
Step-by-step instructions to activate your account, log in (via password or SSO), and explore your Workera home page.-
Assessments | Frequently Asked Questions
Everything you need to know about the new assessment experience — including preparation tips, how to navigate an assessment, and how scoring works.Assessment Preparation – What to expect and how to get ready
Assessment Navigation – Tips on how to move through and complete an assessment
Feedback and Scoring – Understand your results and what they mean for your learning journey
🙋 Need Help?
If you cannot find what you're looking for, try using the search bar at the top of this page, or reach out to Workera Support we’re always here to help!
💬 How to Contact Support
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US Datacenter: enterprise-support@workera.ai
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European Datacenter: support.eu@workera.ai
All Users:
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Use our Help Center Contact Form